Return Policy-Desgully

We want you to be completely satisfied with your purchase from our online store. If for any reason you're not satisfied, we offer a 30-day return policy.

To initiate a return, please contact us at [insert email or phone number] within 30 days of receiving your order. We will provide you with a return shipping label and instructions on how to return your item.

Please note the following conditions:

  • Items must be returned in their original condition and packaging, with all tags and labels attached.
  • We do not accept returns of used or damaged items, or items that have been altered in any way.
  • Return shipping costs are the responsibility of the customer, unless the item is defective or we made an error in fulfilling your order.
  • Refunds will be issued to your original payment method within 5-7 business days of receiving your return, less any shipping and handling fees and restocking fees.

If you receive a damaged or defective product, please contact us within 30 days of receiving it. We will replace it with the same or similar product, and we will bear the shipping and return costs.

We also offer a 1-year warranty on all products sold in our online store. If your product has any defects or malfunctions within one year of the purchase date, please contact us and we will arrange for a repair or replacement.

Please note that this policy is not to be confused with the manufacturer's warranty, which continues even after our 30-day return policy expires.

Thank you for shopping with Desgully. If you have any further questions or concerns, please don't hesitate to contact us.